{"id":19,"date":"2007-06-05T12:48:00","date_gmt":"2007-06-05T12:48:00","guid":{"rendered":"https:\/\/kotarbinski.wordpress.com\/2007\/06\/05\/zonetowali-mnie\/"},"modified":"2019-02-14T20:37:41","modified_gmt":"2019-02-14T20:37:41","slug":"zonetowali-mnie","status":"publish","type":"post","link":"https:\/\/kotarbinski.com\/blogomarketingu\/zonetowali-mnie\/","title":{"rendered":"Zonetowali mnie !!!!"},"content":{"rendered":"<p>Przyznaj\u0119 potr\u00f3jny kiks Onetowi za &#8222;Magd\u0119 M&#8221; oraz przedsi\u0119wzi\u0119cie pod nazw\u0105 &#8221; p\u0142a\u0107 i ogl\u0105daj filmy w sieci&#8221;. Pod naciskiem \u017ce\u0144skiej cz\u0119\u015bci rodziny \ud83d\ude42 wys\u0142a\u0142em 5 z\u0142ociszy w celu obejrzenia ostatniego odcinka wspomnianego filmu dzie\u0144 wcze\u015bniej. I co ? Naturalnie nie obejrza\u0142em &#8230; buforowanie, streamery &#8230; te sprawy. Po burzliwej rozmowie z reklamacjami Onet, dowiedzia\u0142em si\u0119, \u017ce:<\/p>\n<ul>\n<li>Onet nie przyjmuje w zasadzie \u017cadnych reklamacji &#8211; zawsze zrzuci win\u0119 na operatora Twojego internetu, Tw\u00f3j komputer, Twoje ustawienia oprogramowania &#8211; i Buka sama wie co jeszcze (co pachnie mn\u00f3stwem s\u0142\u00f3w technicznych, kt\u00f3rych nie jeste\u015b w stanie zrozumie\u0107 \ud83d\ude42<\/li>\n<li>Onet nie wykazuje postawy empatycznej (pro-klientowskiej) = &#8222;je\u015bli nie jeste\u015b zadowolony &#8211; zwr\u00f3cimy Ci pieni\u0105dze&#8221;. Nie by\u0142 w stanie zaprojektowa\u0107 i zrealizowa\u0107 procedur reklamacyjnych, z jednej strony satysfakcjonuj\u0105cych klienta, a z drugiej &#8211; chroni\u0105cych sp\u00f3\u0142k\u0119 przed nadu\u017cyciami nierzetelnych internaut\u00f3w. Powody s\u0105 jasne &#8211; 50% mar\u017cy z 1 SMSa jest oddawane operatorowi telefonii kom\u00f3rkowej. Uznanie reklamacji tym samym &#8211; nie le\u017cy w interesie Onet.<\/li>\n<li>Onet poprzez przys\u0142anie Ci kodu dost\u0119pu &#8211; umo\u017cliwia Ci obejrzenie filmu wy\u0142\u0105cznie na jednym komputerze (sic!). W czasie 7 dni. Zapomnij o podr\u00f3\u017cowaniu lub np. pr\u00f3bie obejrzenia filmu na lepszym sprz\u0119cie (lub lepszym \u0142\u0105czu).<\/li>\n<\/ul>\n<p>Pafarfazuj\u0105c Marcina Da\u0144ca &#8230;. ziuuuu &#8230; p\u0119d\u017a moje 10, 20 &#8230;.<br \/>\n5 z\u0142otych da\u0142em za bilet &#8230; Zonetowali mnie ???<\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>Przyznaj\u0119 potr\u00f3jny kiks Onetowi za &#8222;Magd\u0119 M&#8221; oraz przedsi\u0119wzi\u0119cie pod nazw\u0105 &#8221; p\u0142a\u0107 i ogl\u0105daj filmy w sieci&#8221;. Pod naciskiem [&hellip;]<!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt 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