Mam w firmie stary telefax Panasonica. Kt\u00f3\u017c to jeszcze pami\u0119ta ? Pocz\u0105tek lat 90-tych \ud83d\ude42 I pierwsze telefaxy na rolki papieru termicznego. I dziadunio wci\u0105\u017c na chodzie ! W przeciwie\u0144stwie do jakiegokolwiek sprz\u0119tu HP (z kt\u00f3rym jestem totalnie niekompatybilny ;).
\nAle dzi\u015b wyj\u0105tkowa solidno\u015b\u0107 Panasonica potwierdzi\u0142a mi si\u0119 w relacjach front office.<\/p>\n
Kt\u00f3\u017c bowiem nie zna tej typowej dla „warszawki” maniery – nie odpowiadania na telefony, maile i kontakty za po\u015brednictwem poczty g\u0142osowej \ud83d\ude42 Zjawisko, kt\u00f3re w przypadku r\u00f3\u017cnych korporacji (lub aspiruj\u0105cych do nich …) jest jeszcze pot\u0119gowane.<\/strong><\/p>\n Dzi\u015b „Panasonic” zaskoczy\u0142 mnie naprawd\u0119 pozytywnie. Front office w przeci\u0105gu kilku minut przekaza\u0142 wiadomo\u015b\u0107 i ju\u017c po p\u00f3\u0142 godzinie mia\u0142em kontakt z odpowiedni\u0105 osob\u0105. Zosta\u0142em mile zaskoczony. Pr\u00f3ba bowiem „namierzenia” odpowiednich i decyzyjnych os\u00f3b w korporacjach, najcz\u0119\u015bciej ko\u0144czy si\u0119 korzystaniem gar\u015bciami z metod Kevina Mitnicka \ud83d\ude09 Inaczej nie da rady \ud83d\ude09<\/p>\n Okazuje si\u0119, \u017ce jednak MO\u017bNA. Dla mnie to osobisty przyk\u0142ad szacunku firmy do kontaktu z otoczeniem zewnetrznym. Bez wzgl\u0119du na to, kim jeste\u015b. Dostawc\u0105, klientem, partnerem biznesowym czy VIPem. Sztuka polega na takim wypracowaniu proces\u00f3w komunikacji z otoczeniem, aby ka\u017cdy z tych kontakt\u00f3w czu\u0142 si\u0119 traktowany powa\u017cnie. To \u017cadna sztuka, jako sw\u00f3j g\u0142\u00f3wny kontakt poda\u0107 infolini\u0119. Kt\u00f3ra bardzo ch\u0119tnie poinformuje o nowych produktach albo automatycznie poda saldo …. Na jakiekolwiek inne „zdarzenia gospodarcze” te procesy nie s\u0105 przygotowane.<\/p>\n","protected":false},"excerpt":{"rendered":" Mam w firmie stary telefax Panasonica. Kt\u00f3\u017c to jeszcze pami\u0119ta ? Pocz\u0105tek lat 90-tych \ud83d\ude42 I pierwsze telefaxy na rolki 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