{"id":312,"date":"2009-10-05T20:25:04","date_gmt":"2009-10-05T20:25:04","guid":{"rendered":"https:\/\/kotarbinski.wordpress.com\/?p=312"},"modified":"2019-02-14T19:24:05","modified_gmt":"2019-02-14T19:24:05","slug":"czy-menedzerowie-snia-o-potulnych-klientach","status":"publish","type":"post","link":"https:\/\/kotarbinski.com\/blogomarketingu\/czy-menedzerowie-snia-o-potulnych-klientach\/","title":{"rendered":"Czy mened\u017cerowie \u015bni\u0105 o potulnych klientach ?"},"content":{"rendered":"<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">Potulnych ? Niekonfliktowych ? Grzecznie kupuj\u0105cych ?<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">Nie wyra\u017caj\u0105cych zbytnio swoich opinii ? Czy do<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">w\u0142asnie takiego klienta, przywykli wsp\u00f3\u0142cze\u015bni<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">mened\u017cerowie ?<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">Wykszta\u0142ceni na podr\u0119cznikach sprzed minimum kilku<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">lat. Gdzie jeszcze niewiele pisano o sile portali<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">spo\u0142eczno\u015bciowych czy b\u0142yskawicznej mo\u017cliwo\u015bci<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">przekazu informacji o ocenie nowego produktu.<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">Klient staje si\u0119 dzi\u015b &#8222;m\u0105dro\u015bci\u0105 Borga&#8221; :)) Wirtualnego<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">spo\u0142ecze\u0144stwa, kt\u00f3re dostarczy mu informacji. Inna<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">sprawa, na ile b\u0119dzie ona wiarygodna i u\u017cyteczna. To<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">ca\u0142kowicie inna sprawa.<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">Wyedukowany, \u015bwiadomy klient, staje si\u0119 dzi\u015b jak guru<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">w swoich \u015brodowiskach. Wyposa\u017cony w wiedz\u0119, kt\u00f3rej<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">nie posiadaj\u0105 ci, kt\u00f3rym nie s\u0105 dost\u0119pne istotne<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">informacje. I tego guru si\u0119 s\u0142ucha. O wiele cz\u0119\u015bciej, ni\u017c<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">firmowych ekspert\u00f3w. Szukajcie takich guru. Pracujcie z<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">nimi. Ale nie usi\u0142ujcie manilpulowa\u0107 \ud83d\ude42 Nie dadz\u0105 si\u0119 \ud83d\ude42<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">Mo\u017cecie pewnie chcie\u0107 ich kupi\u0107. Ich opinie, wnioski.<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">Wielu si\u0119 skusi. Sieciowego celebryta s\u0142uchaj\u0105. A on<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">nawet nie musi ty\u0142ka ruszy\u0107 zza biurka, \u017ceby<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">podpowiedzie\u0107 co warto kupowa\u0107. Tylko, \u017ce to w sumie<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">rosyjska ruletka. Dzisiejszy guru, mo\u017ce wyl\u0105dowa\u0107 na<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">jutrzejszym \u015bmietniku ingorowanych nick\u00f3w.<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">Przekupionych, nieobiektywnych, nierzetelnych. Nie<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">kupujcie guru \ud83d\ude42 Ani im, ani wam si\u0119 to nie b\u0119dzie<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">op\u0142aca\u0107.<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">Czy potulny klient &#8211; to klient dobry ? A potulny mened\u017cer<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">? Wieczny potakiwacz i pochlebca ? Bezkrytycznie<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">akceptuj\u0105cy wszystkie pomys\u0142y szefa ? Jakby wygl\u0105da\u0142<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">zesp\u00f3\u0142 Dr. House`a, \u00a0sk\u0142adaj\u0105cy si\u0119 z potakiwaczy ????<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">:)))<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">Klient potulny, to klient marny. Niech\u0119tny do<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">wsp\u00f3\u0142pracy. Trzeba go kupowa\u0107, a i tak nie ma<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">gwarancji, \u017ce b\u0119dzie szczery. Poza tym, kupowanie<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">czyni zmanierowanym. A zmanierowani klienci to gorsza<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">kara Opatrzno\u015bci ni\u017c wszystkie plagi egipskie.<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">Zacznijcie szanowa\u0107 tych, co pytaj\u0105. Dr\u0105\u017c\u0105. Obalaj\u0105<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">mity. Probuj\u0105 wskaza\u0107 b\u0142\u0119dy waszych proces\u00f3w<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">biznesowych. Szukajcie pasjonat\u00f3w waszych bran\u017c.<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">Rozsianych gdzie\u015b w specjalistycznych serwisach<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">spo\u0142eczno\u015bciowych. Czy inwestuj\u0105cych sw\u00f3j czas w<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">amatorskie, s\u0142abe technicznie serwisy internetowe.<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">Czas Og\u0142upiania Klienta powoli si\u0119 ko\u0144czy. Tylko trzeba<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">jeszcze przej\u015b\u0107 przez etap Og\u0142upianego Mened\u017cera.<\/div>\n<div id=\"_mcePaste\" style=\"position:absolute;left:-10000px;top:0;width:1px;height:1px;\">&#8222;Czy menedzerowie marza o potulnych klientach ?&#8221; to parafraza \u00a0Blade Runner &#8222;Czy androidy \u015bni\u0105 o elektrycznych owcach?&#8221;<\/div>\n<p>Potulnych ? Niekonfliktowych ? Grzecznie kupuj\u0105cych ?\u00a0Nie wyra\u017caj\u0105cych zbytnio swoich opinii ? Czy do\u00a0w\u0142asnie takiego klienta, przywykli wsp\u00f3\u0142cze\u015bni\u00a0mened\u017cerowie ?\u00a0Wykszta\u0142ceni na podr\u0119cznikach sprzed minimum kilku\u00a0lat. Gdzie jeszcze niewiele pisano o sile portali\u00a0spo\u0142eczno\u015bciowych czy b\u0142yskawicznej mo\u017cliwo\u015bci\u00a0przekazu informacji o ocenie nowego produktu.<\/p>\n<p>Klient staje si\u0119 dzi\u015b &#8222;m\u0105dro\u015bci\u0105 Borga&#8221; :)) Wirtualnego\u00a0spo\u0142ecze\u0144stwa, kt\u00f3re dostarczy mu informacji. Inna\u00a0sprawa, na ile b\u0119dzie ona wiarygodna i u\u017cyteczna. Wyedukowany, \u015bwiadomy klient, staje si\u0119 dzi\u015b guru\u00a0w swoich \u015brodowiskach. Wyposa\u017cony w wiedz\u0119, kt\u00f3rej\u00a0nie posiadaj\u0105 ci, kt\u00f3rym nie s\u0105 dost\u0119pne istotne\u00a0informacje. I tego guru si\u0119 s\u0142ucha. O wiele cz\u0119\u015bciej, ni\u017c\u00a0firmowych ekspert\u00f3w.<\/p>\n<p>Szukajcie takich guru. Pracujcie z\u00a0nimi. Ale nie usi\u0142ujcie manilpulowa\u0107 \ud83d\ude42 Nie dadz\u0105 si\u0119 \ud83d\ude42\u00a0Mo\u017cecie pewnie chcie\u0107 ich kupi\u0107. Ich opinie, wnioski.\u00a0Wielu si\u0119 skusi. Sieciowego celebryta s\u0142uchaj\u0105. A on\u00a0nawet nie musi ty\u0142ka ruszy\u0107 zza biurka, \u017cebypodpowiedzie\u0107 co warto kupowa\u0107. Tylko, \u017ce to w sumie\u00a0rosyjska ruletka. Dzisiejszy guru, mo\u017ce wyl\u0105dowa\u0107 na\u00a0jutrzejszym \u015bmietniku ingorowanych nick\u00f3w.\u00a0Przekupionych, nieobiektywnych, nierzetelnych.<\/p>\n<p>Nie\u00a0kupujcie guru \ud83d\ude42 Ani im, ani wam si\u0119 to nie b\u0119dzie\u00a0op\u0142aca\u0107.\u00a0Czy potulny klient &#8211; to klient dobry ? A potulny mened\u017cer\u00a0? Wieczny potakiwacz i pochlebca ? Bezkrytycznie\u00a0akceptuj\u0105cy wszystkie pomys\u0142y szefa ? Jakby wygl\u0105da\u0142\u00a0zesp\u00f3\u0142 Dr. House`a, \u00a0sk\u0142adaj\u0105cy si\u0119 z potakiwaczy ????\u00a0:)))<\/p>\n<p>Klient potulny, to klient marny. Niech\u0119tny do\u00a0wsp\u00f3\u0142pracy. Trzeba go kupowa\u0107, a i tak nie ma\u00a0gwarancji, \u017ce b\u0119dzie szczery. Poza tym, kupowanie\u00a0czyni zmanierowanym. A zmanierowani klienci to gorsza\u00a0kara Opatrzno\u015bci ni\u017c wszystkie plagi egipskie.<\/p>\n<p>Zacznijcie szanowa\u0107 tych, co pytaj\u0105. Dr\u0105\u017c\u0105. Obalaj\u0105\u00a0mity. Pr\u00f3buj\u0105 wskaza\u0107 b\u0142\u0119dy waszych proces\u00f3w\u00a0biznesowych. Szukajcie pasjonat\u00f3w waszych bran\u017c.\u00a0Rozsianych gdzie\u015b w specjalistycznych serwisach\u00a0spo\u0142eczno\u015bciowych. Czy inwestuj\u0105cych sw\u00f3j czas w\u00a0amatorskie, s\u0142abe technicznie serwisy internetowe. S\u0142uchajcie ich i pracujcie z nimi. Ale ich nie zatrudniajcie \ud83d\ude42<\/p>\n<p><strong>Czas Og\u0142upiania Klienta powoli si\u0119 ko\u0144czy. Tylko trzeba\u00a0jeszcze przej\u015b\u0107 przez etap Og\u0142upianego Mened\u017cera.<\/strong><\/p>\n<p><em>PS. &#8222;Czy menedzerowie marza o potulnych klientach ?&#8221; to oczywi\u015bcie parafraza \u00a0Blade Runner &#8222;Czy androidy \u015bni\u0105 o elektrycznych owcach?&#8221;<\/em><\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>Potulnych ? Niekonfliktowych ? Grzecznie kupuj\u0105cych ? Nie wyra\u017caj\u0105cych zbytnio swoich opinii ? Czy do w\u0142asnie takiego klienta, przywykli wsp\u00f3\u0142cze\u015bni [&hellip;]<!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt 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